TERMS OF USE
Accompany & develop with Bbsmartnha.com

BBSMARTNHA.COM Joint Stock Company has the Business Registration Certificate No. 0316047170 issued for the first time by the Department of Planning and Investment of Ho Chi Minh City on December 3, 2019 (hereinafter referred to as “BBSMARTNHA.COM”).
Before registering and using BBSMARTNHA.COM’s services on this system, please read the terms and conditions below carefully.

Terms of use
These terms and conditions (“Terms of Use”) apply to the Customer accessing and using the service set up on the application software system set up exclusively for the mobile phone network. have internet settings of BBSMARTNHA.COM at website: Bbsmartnha.com, application as well as all information and policies provided to customers on BBSMARTNHA.COM’s application.

Services on the application of BBSMARTNHA.COM
BBSMARTNHA.COM provides services: installation, repair,…(“Service”) requested by Customer through BBSMARTNHA.COM’s Application on web / mobile phone with internet connection which has been downloaded by Customer. about and install to use. Services of BBSMARTNHA.COM are divided into 2 types:
• Installation Service: Including the installation of common products or electrical goods (TV, Air Conditioner, Hood…).
• Warranty service – repair equipment: Including common products or electrical goods (TV, Air Conditioner, Hood…).
Service time: from Monday to Sunday every week, except holidays and New Year according to the regulations of the State (This time will change according to the regulations on the time of banning trucks – for ford vehicles, trucks for circulation are regulated by the State).

BBSMARTNHA.COM performs warranty and repair of equipment:

– Consumer electronics: TV, amplifier, speakers….

– Refrigeration: Air conditioner, washing machine, refrigerator….

– Household electrical appliances: Electric stove, electric fan, rice cooker….

– Office equipment: printer, computer, laptop, ….

Conditions for participating in the transaction
When participating in the transaction, the Customer must satisfy the following conditions: (i) be 18 years of age or older, (ii) have full capacity for civil acts as prescribed by law. The Customer is not allowed to participate in the transaction in case the above conditions are not met, unless the Customer’s direct guardian agrees and participates.
To be able to make a request on the Application, the Customer needs to register an account and download the Application software on the Website, Chplay and Appstore of BBSMARTNHA.COM by providing personal information, the Customer’s mobile phone number. . After completing the provision of information, BBSMARTNHA.COM will provide the Customer with a personal account so that the Customer can access and manage its trading process (“Account”).
Customers are responsible before the law for all the information they declare to create an account on BBSMARTNHA.COM’s Application. In all cases, BBSMARTNHA.COM has the right to verify the information that the Customer has provided but does not mean that BBSMARTNHA.COM can guarantee that the information that the Customer has declared is correct. BBSMARTNHA.COM will not deal with Customer’s complaints in case the Customer does not provide correct information that BBSMARTNHA.COM’s Application requires when registering.

Service Contract between the parties
The Service Contract between BBSMARTNHA.COM and the Customer is established when the Customer creates an Account on the BBSMARTNHA.COM Application following the above steps. The Service Contract between Customer and BBSMARTNHA.COM is created through the Customer’s creation of a request to provide Services on BBSMARTNHA.COM’s Application (“Request”) and shall be deemed signed as soon as the Customer has signed it. received an acceptance response from BBSMARTNHA.COM.

How to use the service and application
The Application allows the Customer to search, select and request BBSMARTNHA.COM to perform the Service by initiating the Request on the Application. In order for BBSMARTNHA.COM to recognize the Customer’s location, the Customer’s mobile phone needs to have internet and have a GPS receiver (Location of the Customer’s current location) installed on the Application. The transaction process is as follows:
Before creating the Request, the Customer logs into the Application according to the information that BBSMARTNHA.COM has provided when the Customer registers to use the Application; The Customer creates a request by adding and entering all relevant information. Upon successful Request creation, the Application’s GPS Receiver will detect the Customer’s location and send the Customer’s Request to the appropriate BBSMARTNHA.COM Technicians within that area;
Upon receipt of Customer information, the technician will decide to accept or reject each Customer Request. If the technician accepts the request, the Application will notify the Customer and provide technical information – including the technical name, license number, vehicle number plate and Service performance rating – and serviceability rating. ability to communicate with technicians by phone. The Application also allows the Customer to check the technical progress of the Service.

Warranty conditions (free of charge)

Warranty document

a) Provide deposit receipt, VAT invoice, warranty card (if any)

b) In case customers lose documents (receipt of deposit, invoice